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To be eligible to take the Salesforce-Associate Certification Exam, candidates must have a basic understanding of Salesforce concepts and terminology. They should also have experience working with Salesforce, either as an administrator or a developer. Candidates can prepare for the exam by taking courses offered by Salesforce or by using study materials available online. Salesforce also offers a certification study group where candidates can connect with other professionals and learn from their experiences.

Salesforce Salesforce-Associate (Salesforce Certified Associate) Exam is a certification that is designed to test the knowledge of professionals who are just starting out in the world of Salesforce. Salesforce-Associate exam is an entry-level certification that is perfect for individuals who are looking to demonstrate their understanding of the Salesforce platform and its capabilities. The Salesforce-Associate certification is a great way to kickstart your career in Salesforce.

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Salesforce Certified Associate Sample Questions (Q65-Q70):

NEW QUESTION # 65
An employee at Get Cloudy Consulting recently changed their name. They received a new email address Where should these changes be updated?

A. Contact Record page
B. User Profile page
C. User Record page from Setup

Answer: C

Explanation:
The place where the employee should update their name and email address changes is the User Record page from Setup. The User Record page is where the employee can view and edit their personal information, such as name, email, username, alias, and profile. The employee can access the User Record page by clicking on their profile icon and then clicking Settings. Then, they can click on Personal Information under My Personal Information and edit their name and email address. The User Profile page is where the employee can view and edit their profile picture, about me, title, and contact information, but not their name and email address. The Contact Record page is where the employee can view and edit their contact details, such as phone, address, and social media accounts, but not their name and email address.

NEW QUESTION # 66
Get Cloudy Consulting (GCC) has a Contact that works at two different Accounts.
How should GCC related this Contact to two Accounts?

A. Use Contacts to multiple Accounts
B. Merge the two Account records
C. Create two contact records

Answer: A

Explanation:
Explanation
Contacts to multiple accounts is a feature that allows a contact to be related to more than one account. This is useful for scenarios where a contact works at multiple companies or has different roles at different accounts.
Creating two contact records would result in duplicate data and confusion. Merging the two account records would not solve the problem of relating the contact to two accounts.

NEW QUESTION # 67
A Salesforce associate has been tasked with creating new fields on the Contact object and determining what type of field be used for each one.
Where should the associate go to understand the differences between the data types?

A. App Launch
B. Salesforce Help
C. Customer Support

Answer: B

Explanation:
Salesforce Help is where the associate should go to understand the differences between the data types.
Salesforce Help is a resource that provides documentation, guides, videos, and support for Salesforce users who need assistance with using or troubleshooting Salesforce products and features. Salesforce Help has a section called Data Types that explains the characteristics and use cases of each data type, such as text, number, date, picklist, checkbox, and so on. Customer Support is a service that provides technical support and assistance for Salesforce users who encounter issues or errors with Salesforce products and features.
Customer Support is not a resource that explains the differences between the data types, but rather a resource that helps resolve problems or incidents. App Launcher is a feature that allows the user to access all the apps and objects in Salesforce, such as Sales, Service, Marketing, and so on. App Launcher is not a resource that explains the differences between the data types, but rather a feature that helps navigate the user interface.

NEW QUESTION # 68
A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individual have called in to the support center.
Which relationship on Case should the associate use?

A. Account
B. Owner
C. Contact

Answer: C

NEW QUESTION # 69
Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show*.
What approach would improve data integrity for the Lead Source field'

A. Create a validation rule requiring the Lead Source field to equal Trade Show'.
B. Make an assignment rule named Trade Show' to only assign leads to sales reps.
C. Set the default value of the Lead Source field to Trade Show'.

Answer: A

NEW QUESTION # 70
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